Terms of service

These Terms of Service apply to purchases made through the EKPRINTZUK online store.

By using this website or placing an order, you agree to these terms.

Products and Orders

EKPRINTZUK sells made-to-order graphic clothing. Product colours, positioning and appearance may vary slightly depending on screen settings and the nature of the printing process.

We reserve the right to refuse or cancel an order where there is an obvious pricing error, suspected fraud, payment issue, stock problem, or other legitimate reason.

Prices and Payment

All prices are displayed in GBP unless stated otherwise. Payment must be completed at checkout using the available payment methods.

Promotional offers and discounts are subject to their stated terms and may be changed or withdrawn.

Made-to-Order Products

Our garments are produced to order. Customers should check product details, sizing and delivery information carefully before completing a purchase.

Delivery

Orders require preparation and production time before dispatch. Delivery estimates begin once an order has been dispatched.

Free UK delivery is available on qualifying orders over £40 where stated.

Returns, Faults and Damaged Items

Because products are made to order, returns or exchanges are not accepted for change of mind, unwanted items or incorrect size selection.

If an item arrives damaged, faulty, incorrectly printed or with a manufacturing defect, customers should contact EKPRINTZUK as soon as possible with their order number and clear photographs of the issue.

Nothing in these terms affects your statutory consumer rights.

Intellectual Property

Unless otherwise stated, the EKPRINTZUK name, branding, website content and original artwork remain the property of their respective rights holders and may not be copied, reproduced or used commercially without permission.

Website Use

You must not misuse this website, attempt unauthorised access, interfere with its operation, or use it for unlawful purposes.

Third-Party Services

The store may use third-party services including Shopify, payment providers and delivery services. Their own terms and privacy practices may also apply.

Limitation of Liability

Nothing in these terms excludes or limits liability where doing so would be unlawful.

To the extent permitted by law, EKPRINTZUK is not responsible for indirect losses caused by circumstances outside our reasonable control.

Changes to These Terms

These Terms of Service may be updated from time to time. The version published on this website will apply at the time of purchase.

Contact

For questions about these terms or an order, contact:

EKPRINTZUK

United Kingdom

Email: ekprintzuk@gmail.com